Términos del servicio

SONÉRA AUDIO – TERMS OF SERVICE

Effective Date: 05-15-26

Welcome to SONÉRA AUDIO. By accessing our website, purchasing our products, or using our services, you agree to the following Terms of Service.


1. GENERAL

SONÉRA AUDIO provides professional audio and power distribution products for live sound, touring, installation, and event production applications.

By using our website or purchasing products from us, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.


2. PRODUCTS & SERVICES

We strive to ensure all product descriptions, specifications, pricing, and images are accurate. However, SONÉRA AUDIO reserves the right to:

  • Correct errors or inaccuracies
  • Update product information without notice
  • Modify or discontinue products at any time

Product images are for reference purposes and may vary slightly from final production units.


3. ORDERS

SONÉRA AUDIO reserves the right to:

  • Refuse or cancel any order
  • Limit quantities purchased
  • Request additional verification before processing orders

Orders may be canceled due to:

  • Pricing errors
  • Product availability
  • Suspected fraud or unauthorized transactions


4. PAYMENTS

All payments must be completed before orders are processed or shipped.

Accepted payment methods may include:

  • Credit/Debit Cards
  • Bank Transfers
  • Approved Financing Options
  • Cryptocurrency (where accepted)

Customers are responsible for ensuring billing information is accurate.


5. SHIPPING

Shipping times are estimates and may vary based on:

  • Product availability
  • Carrier delays
  • Customs or import processing

SONÉRA AUDIO is not responsible for delays caused by shipping carriers, weather conditions, or events beyond our control.

Customers are responsible for any import duties, taxes, or customs fees.


6. RETURNS & REFUNDS

Please review our Return Policy for complete details regarding:

  • Eligible returns
  • Refund conditions
  • Restocking fees
  • Warranty claims


7. WARRANTY

SONÉRA AUDIO products may include a limited warranty covering manufacturing defects.

The warranty does not cover:

  • Misuse or improper installation
  • Unauthorized modifications or repairs
  • Physical or cosmetic damage
  • Damage caused by incorrect voltage or improper operation

Warranty terms may vary depending on the product.


8. LIMITATION OF LIABILITY

SONÉRA AUDIO shall not be held liable for:

  • Indirect or consequential damages
  • Loss of business, income, or profits
  • Equipment misuse or improper installation
  • Event-related losses or downtime

Use of SONÉRA AUDIO products is at the customer’s own risk.


9. INTELLECTUAL PROPERTY

All SONÉRA AUDIO logos, branding, product designs, graphics, text, and media are the intellectual property of SONÉRA AUDIO and may not be copied, reproduced, or used without written permission.


10. PROHIBITED USE

Customers may not use our products or website:

  • For unlawful purposes
  • To violate regulations or intellectual property rights
  • To distribute malicious software or harmful content


11. GOVERNING LAW

These Terms of Service shall be governed by and interpreted under the laws of the State of New York, United States.


12. CHANGES TO TERMS

SONÉRA AUDIO reserves the right to update or modify these Terms of Service at any time without prior notice.

Continued use of our services constitutes acceptance of any revised terms.


13. CONTACT INFORMATION

SONÉRA AUDIO
Website: www.soneraaudio.com
Email: support@soneraaudio.com